Privacy Policy & SMS Terms of Service

Effective Date: October 1st, 2025

Old Cove Integrators L.L.C. (“Old Cove,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This page explains how we collect, use, and protect your data — including policies for our SMS communications.

1. Information We Collect

We may collect the following types of personal information:

  • Name, phone number, email address, and mailing address

  • Company or organization name (if applicable)

  • Service or project-related information

  • Communication data (including SMS messages, emails, and call logs)

We may collect this information when you visit our website, submit a contact form, call or text us, or engage with our services.

2. How We Use Your Information

We use personal information to:

  • Respond to service inquiries

  • Schedule and manage projects or consultations

  • Send service-related updates (including SMS and email)

  • Improve our website, services, and customer experience

  • Comply with legal or regulatory requirements

We do not sell or rent your personal information.

3. How We Share Your Information

  • We may share limited information with trusted service providers who help us operate our business (such as communication platforms or scheduling tools).

  • We may disclose information when required by law or to protect our legal rights.

  • We do not share SMS consent with third parties or affiliates.

4. SMS Terms of Service

4.1 Message Types

By opting in to receive SMS messages, you may receive:

  • Appointment confirmations and reminders

  • Service updates or project scheduling information

  • Account or billing notifications

  • Installation updates

  • Support or troubleshooting messages

We will not send promotional SMS messages without your explicit consent.

4.2 Messaging Frequency

Message frequency may vary depending on your account activity or service engagement.

4.3 Message and Data Rates

Message and data rates may apply depending on your carrier plan.

4.4 Opting Out & Support

You can opt out of SMS messages at any time by replying STOP.
For help, reply HELP or visit www.oldcovellc.com.

5. Data Security

We use reasonable technical and administrative safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at:
📧  contact@oldcovellc.com
📞  212-628-5300

7. Updates to This Policy

We may update this Privacy Policy and Terms periodically. Changes will be posted on this page with a new effective date.